{"xsrfToken":"d50bc396a6f4047e64ca5fc328ace29a602bea9f_lout","branding":{"id":"1","key":"col4me","name":"Colocation4.me","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f940da1c-68d5-46ec-8b44-0ebde0987600/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwZTk2ZjhhOC1hYzJhLTQ2YzYtYTgzNC00M2I0ODFkODg4ZmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY5NDBkYTFjLTY4ZDUtNDZlYy04YjQ0LTBlYmRlMDk4NzYwMCI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzA4MzIsIm5iZiI6MTczMjE3MDIzMn0.Ik4cvrswbxYUBvVJc5XBCmnR194bPVK9HHjT0nQg9io&client=0e96f8a8-ac2a-46c6-a834-43b481d888fe&mode=fit","logoId":"f940da1c-68d5-46ec-8b44-0ebde0987600","isLogoAvailable":true,"helpCenterTitle":"Search the Knowledge Base for any Stratusi product or service","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Search the Knowledge Base for any Stratusi product or service","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#322c2c","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/291ee25d-4d78-4910-aa53-c388875a0b9c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwZTk2ZjhhOC1hYzJhLTQ2YzYtYTgzNC00M2I0ODFkODg4ZmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI5MWVlMjVkLTRkNzgtNDkxMC1hYTUzLWMzODg4NzVhMGI5YyI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzA4MzIsIm5iZiI6MTczMjE3MDIzMn0.xKUH5vVULoJXosUnPwQ3OBPZ5FR_5FqXhheKbPevi54&client=0e96f8a8-ac2a-46c6-a834-43b481d888fe&height=300&mode=fit","bannerMediaApiFileId":"291ee25d-4d78-4910-aa53-c388875a0b9c","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"col4me","projectId":10001,"serviceDeskId":1,"name":"Colocation4.me","description":"<p>Welcome! You can search the Colocation4.me Knowledge Base or create a Support Ticket from the options below.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"8","name":"Report a system problem","descriptionHtml":"","callToAction":"Report a system problem","introHtml":"<p>Having trouble with a system?</p>","icon":10521,"iconUrl":"https://stratusi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[2],"key":""},{"id":"2","name":"Request VPN Access","descriptionHtml":"","callToAction":"Request VPN Access","introHtml":"<p>Want to access your servers remotely? Let us know.</p>","icon":10526,"iconUrl":"https://stratusi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10526","groups":[1],"key":""},{"id":"9","name":"Upgrade or change a server","descriptionHtml":"","callToAction":"Upgrade or change a server","introHtml":"<p>For example, upgrade your database server.</p>","icon":10528,"iconUrl":"https://stratusi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10528","groups":[2],"key":""},{"id":"3","name":"Desktop/Laptop support","descriptionHtml":"","callToAction":"Desktop/Laptop support","introHtml":"<p>If you are having computer problems, let us know here.</p>","icon":10512,"iconUrl":"https://stratusi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[],"key":""},{"id":"1","name":"Get IT help","descriptionHtml":"","callToAction":"Get IT help","introHtml":"<p>Get assistance for general IT problems and questions.</p>","icon":10541,"iconUrl":"https://stratusi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"7","name":"New mobile device","descriptionHtml":"","callToAction":"New mobile device","introHtml":"<p>Need a mobile phone or time for replacement? Let us know.</p>","icon":10534,"iconUrl":"https://stratusi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[],"key":""},{"id":"6","name":"Request a desk phone","descriptionHtml":"","callToAction":"Request a desk phone","introHtml":"<p>If you'd like to request a desk phone, get one here.</p>","icon":10532,"iconUrl":"https://stratusi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[],"key":""},{"id":"5","name":"Request new hardware","descriptionHtml":"","callToAction":"Request new hardware","introHtml":"<p>For example, a new mouse or monitor.</p>","icon":10550,"iconUrl":"https://stratusi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"4","name":"Request new software","descriptionHtml":"","callToAction":"Request new software","introHtml":"<p>If you need a software license, raise a request here.</p>","icon":10547,"iconUrl":"https://stratusi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[],"key":""},{"id":"10","name":"Upgrade or change a managed system","descriptionHtml":"","callToAction":"Upgrade or change a managed system","introHtml":"<p>For example, upgrade Jira.</p>","icon":10522,"iconUrl":"https://stratusi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10522","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"Logins and Accounts"},{"id":2,"name":"Servers and Infrastructure"}],"orderMapping":{"1":[2],"2":[9,8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7c82597e-2d26-3300-90a7-642a5094001f","appLinkName":"System Confluence","appLinkUrl":"https://stratusi.atlassian.net/wiki","spaceKey":"COLKB","spaceName":"Colocation4.me","spaceUrl":"https://stratusi.atlassian.net/wiki/spaces/COLKB","isServer":false},"labels":[],"projectKey":"COL4ME","serviceDeskId":1,"kbLinkDomainURLs":["https://stratusi.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"COL4ME","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwZTk2ZjhhOC1hYzJhLTQ2YzYtYTgzNC00M2I0ODFkODg4ZmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzE0MzIsIm5iZiI6MTczMjE3MDIzMn0.K88kxGoTvvtbwSk5xA_cNIiozs_R0utsaLtHA2TFGao","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"0e96f8a8-ac2a-46c6-a834-43b481d888fe","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://stratusi.atlassian.net/wiki","kbLinkDomainURLs":["https://stratusi.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}